09-03-2013 09:36 AM
When I print from the flat bed - no problem.
When I print from the feeder, two parallel black ink lines, running the length of the paper, 13/16" and 1 1/4" from the right margin appear.
In previous HP printer models, when I experienced this problem, I was able to resolve it by cleaning a glass surface with alcohol. I do not see a corresponding surface to clean on this model.
Solved! Go to Solution.
09-03-2013 01:43 PM
You may find the exact area to clean the feeder glass as listed under Step three: Clean the glass strip in the ADF in the document below:
If my post resolved your problem, please mark it as as Accepted Solution