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Top Student
twoshirts
Posts: 5
Member Since: ‎05-04-2014
Message 1 of 5 (287 Views)
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Officejet 6700 Premium only printing blank pages

My Officejet 6700 Premium printer is only printing blank pages. I just replaced all cartridges with new HP ones. The printer now goes through the motions but only prints blank pages. This occurs for anything I try to print including diagnostic pages. The printer is just over a year old so it is not under warranty. Any help would be greatly appreciated!

HP Support Agent
Cheetah12
Posts: 3,578
Member Since: ‎11-04-2013
Message 2 of 5 (256 Views)

Re: Officejet 6700 Premium only printing blank pages

Hello twoshirts,

 

Welcome to the HP Forums! I hope you enjoy your experience here.

 

I understand your Officejet 6700 Premium is printing blank pages. I will do my best to assist you! Please follow this entire HP document on Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.

 

Try cleaning the printhead until you receive satisfactory quality. Please post your results, as I will be looking forward to hearing from you.

 

Have a great night! :smileyhappy:

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos Thumbs Up" on the bottom right of this post to say “Thanks” for helping!


Cheetah12
I work on behalf of HP
Top Student
twoshirts
Posts: 5
Member Since: ‎05-04-2014
Message 3 of 5 (245 Views)

Re: Officejet 6700 Premium only printing blank pages

Thanks for your reply!

 

I have followed those instructions - new HP cartridges, cleaned the printhead multiple times - no luck! Only blank pages coming out of everyting. Frustrating, because the printer is only months out of warranty (Solution Four). 

 

Any other ideas??

 

Thanks!!

HP Support Agent
Cheetah12
Posts: 3,578
Member Since: ‎11-04-2013
Message 4 of 5 (235 Views)

Re: Officejet 6700 Premium only printing blank pages

I can relate to how frustrating this is. Your printer has a built in printhead. To improve the quality, the only step I can recommend is cleaning the printhead. Please try contacting HP technical support to see what options you have. Click here to find out: HP Worldwide Contact.

 

Good luck.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos Thumbs Up" on the bottom right of this post to say “Thanks” for helping!


Cheetah12
I work on behalf of HP
Top Student
twoshirts
Posts: 5
Member Since: ‎05-04-2014
Message 5 of 5 (222 Views)

Re: Officejet 6700 Premium only printing blank pages

I had to clean the printhead 5+ times, but it eventually worked! Thanks much!

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