HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: Officejet pro K8600 is not printing true black, neither in B&W nor colour. Windows 7 64 bit (417 Views)
Reply
Reply
Topic Options
CJB27 Student
Student
CJB27
Posts: 1
Registered: ‎05-14-2012
Message 1 of 3 (426 Views)
Report Inappropriate Content
Accepted Solution

Officejet pro K8600 is not printing true black, neither in B&W nor colour. Windows 7 64 bit

‎05-14-2012 11:14 AM

My photo printing lacks true black whether in black & white or colour printing.  The darkest areas are green / grey regardless of paper quality. 

0
Reply
0
Please use plain text.
 
PhD Student PhD Student
PhD Student
007OHMSS
Posts: 2,137
Registered: ‎08-12-2009
Message 2 of 3 (416 Views)
Report Inappropriate Content

Re: Officejet pro K8600 is not printing true black, neither in B&W nor colour. Windows 7 64 bit

‎05-15-2012 10:44 AM

These document might help:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02451504&tmp_task=solveCategory&cc=us&dlc=en&la...

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02693407&cc=us&dlc=en&lc=en&product=3434447&tmp...

007OHMSS

I am a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
0
Reply
0
Please use plain text.
 
Associate Professor Associate Professor
Associate Professor
Gordon_H
Posts: 2,418
Registered: ‎11-22-2011
Message 3 of 3 (417 Views)
Report Inappropriate Content

Re: Officejet pro K8600 is not printing true black, neither in B&W nor colour. Windows 7 64 bit

‎05-15-2012 10:46 AM

Hello CJB27,

 

Welcome to the HP Consumer Printer Forums.

 

It may be that the black ink is not being used at all (the color ink is "creating" black). To test this, you'll want to print a diagnostics page by:

 

Press and hold (Power button), press (Cancel button) seven
times, press (Resume button) two times, and release (Power button).

 

Once you have the printout, please see the following article for troubleshooting (this article is for the K7000 series, but should work well enough to troubleshoot this issue):

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01125346&cc=us&dlc=en&lc=en

 

 

:smileyhappy: If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution :smileyhappy:
Reply
Please use plain text.