Posts: 1
Member Since: ‎07-25-2013
Message 1 of 2 (226 Views)

PC doesn't recognize default printer after software update

I hope after registration it took me back to the correct board.


I have an HP Deskjet 2050 J510c printer.


I installed the software/driver updates and reset the printer.


Everything went well upon installation. 


Now, my PC does not recognize the default printer for some reason, although, it's the only printer installed on my computer.


I haven't been able to locate any answers regarding this problem which is why I came here.


I really hope there is an answer to correct the problem.


I've also run the HP Installation troubleshooter and HPP doctor.  When it asked to print nothing happened.


Thank you for your time.

Grad Student
Posts: 178
Member Since: ‎10-18-2012
Message 2 of 2 (212 Views)

Re: PC doesn't recognize default printer after software update

What operating system is it ? How is the printer connected i.e USB/Network ?


It might be you need to uninstall the print driver, unplug the printer, re-install the driver then plug in when requested.

Or it could be something like the firewall preventing access ?


Hard to guess without the operating system type

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation