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Photosmart C6180 when turned on shows up as being disconnected. this happens often but not always (59 Views)
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Honor Student
joe28
Posts: 3
Registered: ‎08-08-2012
Message 1 of 4 (59 Views)

Photosmart C6180 when turned on shows up as being disconnected. this happens often but not always

 
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Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 2 of 4 (49 Views)

Re: Photosmart C6180 when turned on shows up as being disconnected. this happens often but not alway

Hi there joe28,

Could you provide the community with a little more information to help narrow troubleshooting? What operating system are we using?

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Honor Student
joe28
Posts: 3
Registered: ‎08-08-2012
Message 3 of 4 (46 Views)

Re: Photosmart C6180 when turned on shows up as being disconnected. this happens often but not alway

I am using Windows 7

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Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 4 of 4 (26 Views)

Re: Photosmart C6180 when turned on shows up as being disconnected. this happens often but not alway

joe28,

Try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en

It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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