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08-09-2012 03:38 PM
Hi there joe28,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are we using?
08-14-2012 09:54 AM
Try downloading and running the print and scan doctor located here:
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!