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jefyjef
Posts: 1
Member Since: ‎10-23-2012
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Photosmart D110a. Error message: At least one of the cartridges has a problem.

Photosmart D110a, Windows 7 32-bit, Error message: At least one of the cartridges has a problem. Will print black if color cartridge removed. New cartridges did not solve problem. All suggested steps tried twice, cleaning, unplugging, etc.

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jason_h
Posts: 3,962
Member Since: ‎10-09-2012
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Photosmart D110a. Error message: At least one of the cartridges has a problem.

There is a document with good information about how to help fix this issue located here.

It seems you have already done some of the steps to help with this. If the printer is in warranty, then you may want to contact HP Tech Support about this unit.

Let me know if this helps.
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