01-31-2013 08:59 AM
If you are getting error within the spooler, that is a windows issue. Here is a link you can follow that may help.
Let me know what happens.
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
03-15-2013 01:04 PM
I wanted to check in and see if this problem was still occuring with your Windows 7 PC. If so, then please take a look at the steps in the thread found here.
Let me know the results.
I am not an HP employee.
- HP LaserJet Printers - 'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print
- HP Single-Function and Multifunction Printers - Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows
- Using the HP Print and Scan Doctor for Windows to Help Resolve Printer Issues
- Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-One Printer Series
- A 'Paper Jam' Error Displays on the HP Officejet 6600 e-All-in-One and 6700 Premium e-All-in-One Printer Series