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Re: Printer Error (34 Views)
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crawley20 Student
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crawley20
Posts: 2
Registered: ‎06-22-2012
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Printer Error

‎06-22-2012 06:15 PM

I have a deskjet F4480.  It is connected to an HP laptop operating system Windows 7 64 bit.  It has been working just fine until today. I have run the HP diagnostic utility with no result.  The printer will copy and print a test page.  It just won't print anything from my laptop.

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PhD Student PhD Student
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007OHMSS
Posts: 2,137
Registered: ‎08-12-2009
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Re: Printer Error

‎06-29-2012 05:15 PM

This may offer some help:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03286146&cc=us&dlc=en&lc=en&product=3742086&tmp...

007OHMSS

I am a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
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crawley20 Student
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crawley20
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Registered: ‎06-22-2012
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Re: Printer Error

‎06-30-2012 08:43 AM

Thanks for the reply.  I had already used the utility.  It did not identify the problem. So, I tried reloading the driver from the CD and now the printer works.

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