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04-15-2012 12:59 PM
I just purchased a Deskjet 2050. It seems as though the bottom margin could be lowered. In other words even though the preview looks good when I go and print lines can be cut off even though there is a good half inch of white at the bottom. Any help would be appreciated.
04-15-2012 01:30 PM
Does it happen only when you print from a specific application like WORD ?
Please print a self test page and let me know if issue still exists ..
Press Color Copy Button and Black Copy Button at the same time.
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04-15-2012 01:47 PM
Thank you for responding.
It happens in all applications. I just printed in power point. On the print preview I have a very slim margin to fit it in at the bottom. I printed and even though the words were not cut off it was a good half inch of white at the bottom.
I tried printing a test page like you said and it went through the printer but did not print anything.
04-15-2012 01:51 PM
Earlier you did mention that , when you tried printing the test page, the printer did not print anything except BLANK.
Is it still the same ? Blank page while printing the TEST Page, ?
If it did print the data, then do you still the margin issue ?
04-15-2012 04:50 PM
If the self test page prints fine, then for sure it is not a printer hardware problem.
- Please check for Paper type, Paper size in the Printer Properties.
- Also insert only 2-5 sheets of paper , adjust the paper guides and then try printing.
- If nothing works, the please uninstall the printing software and re-install the software.
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