Printing on Index Cards

[Dog55]

How do I get an HP OfficeJet Pro 8600 all-in-one printer to print on index card-sized plain paper as well as card stock? Every time I try I get back an error message that there is a mismatch with either the size or type of paper.

[RnRMusicMan]

Hi Dog55,

Welcome to the HP Forums!

According to your post, you are trying to print index card-sized plain paper and card stock with your HP Officejet 8600, and that you are getting a paper mismatch error. I am happy to help you with this printing issue!

For further assistance, I will need to know some more information:

• If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
• The type/size/weight of the paper you are using.

In the meantime, please take a look through this paper mismatch guide. 'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing.

Hope to hear from you, and thank you for posting!

[Dog55]

Hi, RnRMusicMan -

My operating system is Windows 7 64-bit. The type of paper I am using for these special print jobs is either card stock (similar to the weight of your typical business card, maybe a little heavier) or regular paper, which I use for test printing purposes before running the card stock through the printer. There are several sizes I would like to print on, 5 3/8" x 4 1/4", and 4 1/2" x 4". Anything else you need?

Thanks,

Dog55 

[RnRMusicMan]

Hi Dog55,

I believe those card sizes are not supported by this printer. According to your printer's specifications found at this website. HP Officejet Pro 8600 e-All-in-One Series Printer Series (N911) Product Specifications. Select paper-handling specifications, and then supported cards.

What I would recommend, is to assign an alternate print driver, by visiting this post, How to Assign Alternate Print Drivers in Different Versions of Windows, by @Shane_R. Then after, try a custom print, by visiting this paper mismatch guide, 'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing. Select Windows, then printing on custom-sized paper.

Hope this information helps you, and have a great day!