03-07-2014 03:35 PM
I recently upgraded my computer from Windows 8.0 to 8.1. Now my HP Deskjet 3915 will not print. I have removed the printer from my system and have disconnected printer from computer. Is there a driver update I can download and reinstall my printer? Or will this printer not work anymore with the new Windows 8.1 upgrade? HELP!
03-11-2014 10:40 AM
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I see that you are having an issue with getting the printer drivers installed for your Deskjet printer on Windows 8.1.
I have done some research and it does appear that the drivers for the printer on Windows 8.1 do NOT exist. I do apologize for the inconvenience.
If you have any other questions, please feel free to write back.
Thank you for your time.