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KC4 Student
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KC4
Posts: 1
Member Since: ‎03-07-2014
Message 1 of 2 (142 Views)

Problems with my HP Deskjet 3915 printer

I recently upgraded my computer from Windows 8.0 to 8.1.  Now my HP Deskjet 3915 will not print.  I have removed the printer from my system and have disconnected printer from computer.  Is there a driver update I can download and reinstall my printer?  Or will this printer not work anymore with the new Windows 8.1 upgrade?  HELP!

HP Support Agent
Waterboy71
Posts: 3,192
Member Since: ‎09-03-2013
Message 2 of 2 (121 Views)

Re: Problems with my HP Deskjet 3915 printer

Hi KC4.

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

I see that you are having an issue with getting the printer drivers installed for your Deskjet printer on Windows 8.1.

 

I have done some research and it does appear that the drivers for the printer on Windows 8.1 do NOT exist.  I do apologize for the inconvenience.

 

If you have any other questions, please feel free to write back.

 

Thank you for your time.

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