Posts: 1
Member Since: ‎01-25-2014
Message 1 of 2 (229 Views)

Regionalized Deskjet 2050

I buy one deskjet 2050 on USA

but i live in Mexico, i try to find the 61 ink for this printer, but a can't finded.

i buy 122 ink, the box say compatible with deskjet 2050


when i install this cartridge its send me a compatibility  error


can i regionalized my printer to acept this type of  cartridge



Posts: 25,174
Member Since: ‎11-17-2008
Message 2 of 2 (210 Views)

Re: Regionalized Deskjet 2050

You will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work.  HP's web page on the subject is here.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation