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Solution Center keeps installing (152 Views)
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bcorwin8 Top Student
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bcorwin8
Posts: 7
Registered: ‎10-28-2011
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Solution Center keeps installing

‎01-20-2012 07:51 PM

1) Everytime I launch the HP Soluton Center I get a windows installer window that says"configuring the solution center" if I let it complete it wants a restart or the solution center says my device was not installed correctly.  If I interupt it (CANCEL)  the solution cneter will open.  How do I stop this from occurring repeatedly?

 

2) With every reboot the HPproductassistant tries to install numerous time, then some QUE program tries to install.  I can only stop the loop by disabling the HP QUE and HP install services via msconfig.  How do I stop this permanently.?

 

I have done level 4 uninstalls and re-installed (what is the definition of insanity?) numerous times

 

I can print, when the solution center finally opens I can scan, but what a pain in the ass.  An HP support supervisor was supposed to call me on three separate evenings and never called. I have been dropped from the "lead stream" seven times in the last five days.

 

I was thinking that when I run out of ink I might as welll save the $30 and apply it to an Epson and see if their software and support is any better:-(:smileymad:

 

officejet 4500 510n; win 7 enterprise 64 bit, lenovo W510, 40+Gb free on hard drive, 16gb RAM

 

 

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