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JamesBo
Posts: 3
Member Since: ‎08-27-2012
Message 1 of 5 (4,340 Views)
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The black ink in our officejet 7000 E809 is not printing. We're not alone.

The black ink in our officejet 7000 E809 is not printing. Looking here we're not alone: http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead/Black-Won-t-Print-HP-OfficeJet-7000-E809a... We've replaced the cartridge. How can this be fixed?
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Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 2 of 5 (4,316 Views)

Re: The black ink in our officejet 7000 E809 is not printing. We're not alone.

There may be a clog in a nozzel.  This document should help work you through the problem.  Let me know what happens.

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Top Student
JamesBo
Posts: 3
Member Since: ‎08-27-2012
Message 3 of 5 (4,307 Views)

Re: The black ink in our officejet 7000 E809 is not printing. We're not alone.

Thanks for that. Do you have instructions for Mac OS X 10.6.8 please?
Top Student
JamesBo
Posts: 3
Member Since: ‎08-27-2012
Message 4 of 5 (4,305 Views)

Re: The black ink in our officejet 7000 E809 is not printing. We're not alone.

Actually, don't worry. I figured out how to clean the printhead. And it fixed it. Thanks.
Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 5 of 5 (4,294 Views)

Re: The black ink in our officejet 7000 E809 is not printing. We're not alone.

No problem.  Glad you got it working.  :smileyhappy:

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