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03-03-2012 02:13 PM
HP Photosmart C6180 all-in-one ink jet printer.
Just installed all cartridges. First attempt only allowed a grey scale image. Applied colour tick box - same result. Went to diagnostic tool on the internet - indicated all was well with the printer. Decided to print test page - stayed in queue and did not print. Tied off -line printing - no result. Status indicates printing in both on-line and off-line modes. Turned printer off and then on - still no result. Any advice would be much appreciated. Prior to doing all this 'work' I attempted to override the expired cartridges. As this did not work I replaced all the cartridges as indicated at the start of my test. Even tried to find a support area via the internet and got a blank screen? So decided to join this forum in the hope that one of you really nice gentlemen/ladies could help out. Thanks.