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Unable to print in colour (only grey scale)
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03-03-2012 02:13 PM
HP Photosmart C6180 all-in-one ink jet printer.
Just installed all cartridges. First attempt only allowed a grey scale image. Applied colour tick box - same result. Went to diagnostic tool on the internet - indicated all was well with the printer. Decided to print test page - stayed in queue and did not print. Tied off -line printing - no result. Status indicates printing in both on-line and off-line modes. Turned printer off and then on - still no result. Any advice would be much appreciated. Prior to doing all this 'work' I attempted to override the expired cartridges. As this did not work I replaced all the cartridges as indicated at the start of my test. Even tried to find a support area via the internet and got a blank screen? So decided to join this forum in the hope that one of you really nice gentlemen/ladies could help out. Thanks.
Re: Unable to print in colour (only grey scale)
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03-03-2012 08:06 PM
I am having the same problem, all diagnostics are checking out fine I installed new drivers but still wont print in color. any help?
Re: Unable to print in colour (only grey scale)
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03-09-2012 02:58 PM
I'm having the same issue. Except that my ink cartridges are brand new and listed as under warranty until 2013.
