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Unable to print in colour (only grey scale) (92 Views)
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Student
acoustic
Posts: 1
Registered: ‎03-03-2012
Message 1 of 3 (92 Views)

Unable to print in colour (only grey scale)

HP Photosmart C6180 all-in-one ink jet printer.

 

Just installed all cartridges.  First attempt only allowed a grey scale image.  Applied colour tick box - same result.  Went to diagnostic tool on the internet - indicated all was well with the printer.  Decided to print test page - stayed in queue and did not print. Tied off -line printing - no result.  Status indicates printing in both on-line and off-line modes.  Turned printer off and then on - still no result.  Any advice would be much appreciated.  Prior to doing all this 'work' I attempted to override the expired cartridges.  As this did not work I replaced all the cartridges as indicated at the start of my test.  Even tried to find a support area via the internet and got a blank screen?  So decided to join this forum in the hope that one of you really nice gentlemen/ladies could help out.  Thanks.

 

 

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Student
mf58
Posts: 1
Registered: ‎03-03-2012
Message 2 of 3 (82 Views)

Re: Unable to print in colour (only grey scale)

I am having the same problem, all diagnostics are checking out fine I installed new drivers but still wont print in color. any help?

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Student
GeckoGardener
Posts: 1
Registered: ‎03-09-2012
Message 3 of 3 (50 Views)

Re: Unable to print in colour (only grey scale)

I'm having the same issue. Except that my ink cartridges are brand new and listed as under warranty until 2013. 

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