Unable to print on my HP Deskjet 3520, "Error printing" message (669 Views)
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Honor Student
ginou
Posts: 2
Member Since: ‎01-06-2013
Message 1 of 5 (669 Views)

Unable to print on my HP Deskjet 3520, "Error printing" message

I am unable to print on my HP Deskjet 3520. When I send a document to print, I receive an "Error - printing" message. I have downloaded the print and scan doctor but it found nothing wrong with the printer. I have made the deskjet my default printer but that did not work either. I am using Windows Vista Business (version 6 I think).

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 5 (643 Views)

Unable to print on my HP Deskjet 3520, "Error printing" message

ginou,

What is the exact error message you are getting?
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Student
vbjeff66
Posts: 1
Member Since: ‎01-07-2013
Message 3 of 5 (636 Views)

Re: Unable to print on my HP Deskjet 3520, "Error printing" message

I get a message saying ERROR...PRINTING on my 3520. It shows up in my printer status.

Honor Student
ginou
Posts: 2
Member Since: ‎01-06-2013
Message 4 of 5 (624 Views)

Re: Unable to print on my HP Deskjet 3520, "Error printing" message

Hi,

I get an "Error-printing" in the printer status.

Thanks

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 5 of 5 (605 Views)

Unable to print on my HP Deskjet 3520, "Error printing" message

vbjeff66, ginou,

With just an error-printing i suspect the printer is offline:
http://goo.gl/9C0fo

Give the steps outlined a try and let us know if it helps.

Best of Luck!
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