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‎01-25-2014 03:24 AM

HP Recommended

Hoi,

 

I had restart the printer during the process , maybe that can help ?

 

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‎01-27-2014 10:22 PM

HP Recommended

I did the semi full reset twice, and now it's just saying that the ink catraidges need to be replaced. They're brand new. I don't understand why or how my printer reset.

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‎01-27-2014 10:28 PM

HP Recommended

Please help me as well. I have HP Deskjet 3520. I did the semi full reset many times and still no luck. Please help!!

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‎01-27-2014 10:52 PM

HP Recommended
For me ( I have a deskjet 3070A) the semi-full reset worked.
I hope someone else can help you.

Succes
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‎01-27-2014 11:29 PM

HP Recommended
Maybe this tip , that i have had from a HP employee, is usefull for you (for me it wasn't).

Put the printer on , take out the cartridges , printer off and disconnect supplycable for 1 minute.
Then connect and restart the printer . Wait until he is ready and then place the cartridges .

Goodluck !
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‎01-28-2014 02:39 AM

HP Recommended
@cassidydoodah wrote:

I did the semi full reset twice, and now it's just saying that the ink catraidges need to be replaced. They're brand new. I don't understand why or how my printer reset.

@cassidydoodah 

 

Is it saying "Use SETUP Cartridges", or "Cartridges must be Replaced"? Are you using the SETUPs that came with the printer?

 

 

Thanks

Ciara

 

 

I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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‎01-28-2014 07:00 PM

HP Recommended

Before I did the semi full reset, it said "setup cartidges." But now, it's saying that I need to replace the cartridges. It's trying to make me do the setup process any time I turn it on, but now instead of telling me to use the setup cartridges, it just tells me to replace them.

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‎01-29-2014 03:20 AM

HP Recommended

@cassidydoodah 

 

 

I'm going to private message you on this (check out envelope at top right)

I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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‎02-02-2014 02:10 PM

HP Recommended
I am facing the same issue here. I have a Deskjet 3070A which was installed using the SETUP cartridges a little over a year ago. I have bought new cartridges and now it is asking for the SETUP cartridges. I reinstalled those cartridges, but it keeps asking for them. So, I also tried twice the Semi-Full Reset process, but when I restart the printer, it still asks for the SETUP cartridges. Can someone please help me with this issue? Thanks!
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‎02-02-2014 09:26 PM

HP Recommended
Hi Ciara, I got the similar issue. I got the message "Do not use set up cartridge" after resetting the HP Officejet 4620 to original setting. Could you please let me know how to fix it?
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