Question
'Use SETUP cartridges' error on printer, need help!
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Student
GeorgieLite
Posts: 1
Member Since: ‎04-16-2014
Message 41 of 64 (408 Views)

Re: 'Use SETUP cartridges' error on printer, need help!

Hey!

I have the same issue and i dont have the setup cartridges anymore since i threw them

away.

 

I've tried to do a semi full restart with no further success. Please help!

 

Honor Student
KingRuub
Posts: 2
Member Since: ‎02-02-2014
Message 42 of 64 (328 Views)

Re: 'Use SETUP cartridges' error on printer, need help!

Hi Ciara,

 

I have not been able to use my printer for almost 4 months now......Could you please help me out?

Would be very much appreciated!

Retired
Russel-E
Posts: 3,313
Member Since: ‎01-09-2014
Message 43 of 64 (322 Views)

Re: 'Use SETUP cartridges' error on printer, need help!

@Ciara_B , can you come and check these out again? Thanks! :smileyhappy:

I worked for HP.
Regents Professor
Ciara_B
Posts: 6,318
Member Since: ‎11-27-2009
Message 44 of 64 (305 Views)

Re: 'Use SETUP cartridges' error on printer, need help!

@KingRuub 

 

You have a DJ 3070a, right? I'm going to send you a private message (check out envelope at top right)

 

Ciara

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Student
mommaresh
Posts: 1
Member Since: ‎06-10-2014
Message 45 of 64 (279 Views)

Re: 'Use SETUP cartridges' error on printer, need help!

can someone plz help me with this issue having the same problem 

 

Honor Student
Zyber
Posts: 4
Member Since: ‎06-11-2014
Message 46 of 64 (270 Views)

Re: 'Use SETUP cartridges' error on printer, need help!

Hi Ciara,

 

I have the same problem vith a HP PhotoSmart 6510 B211a...

 

Can you please help me to?

 

Best regards,

 

Regents Professor
Ciara_B
Posts: 6,318
Member Since: ‎11-27-2009
Message 47 of 64 (248 Views)

Re: 'Use SETUP cartridges' error on printer, need help!

@mommaresh 

 

Did you use the SETUPs that came with the printer?

 

http://h10025.www1.hp.com/ewfrf/wc/document?cc=ie&lc=en&docname=c02068088

Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Honor Student
Zyber
Posts: 4
Member Since: ‎06-11-2014
Message 48 of 64 (242 Views)

Re: 'Use SETUP cartridges' error on printer, need help!

Hi Ciara_B

 

Sorry, but it seems that we have lost the SETUP cartridges for the printer :smileysad:

 

regards,

 Brian

Regents Professor
Ciara_B
Posts: 6,318
Member Since: ‎11-27-2009
Message 49 of 64 (233 Views)

Re: 'Use SETUP cartridges' error on printer, need help!

Hey Brian
Any joy with calling hp support?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP
Honor Student
Zyber
Posts: 4
Member Since: ‎06-11-2014
Message 50 of 64 (223 Views)

Re: 'Use SETUP cartridges' error on printer, need help!

Hey Ciara_B,

 

No, have'nt tried that because the printer is more than 3 years old, and it should have been used as a spare printer for our users at home.

 

It bothers me, that I may have to throw it out, because it cannot be used without using the setup cartridges first...

 

regards,

Brian

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation