Various problems with HPD110A including

[KL680]

I have having all sorts of issues with my HP d110A all-in-one

1.  Printer truncates top of image and documents.  Its almost as if the image slides of the top of the page!  its not an issue of scaling or margins, i checked.

2.  Occasionally, printer feeds papers and completely halts function after 3 inches of paper is fed into machine, and will not work again unless i turn off the printer, and restart.

3.  Copy/scanning functions from LCD never works, repeatedly give me the error message "LCD list must be updated" and a screen shows up on my computer.  Scan function works perfectly fine if i use the scan function from solution center though, so its not 100% useless.

I am running windows 7 between two HP laptops, a dv7 and an Envy 17., and a macbook air, and get the same issues.

besides for issue #3, Error messages never appear on any of the computers when printing.  it just doesn't work.

I've uninstalled/reinstalled software, powered down and restarted printer. and nothing seems to help.

any help would be appreciate.

Thank you!

[Shane_R]

Sounds like you have the printer connected wirelessly.  If that's the case, you should be able to update the firmware by following the steps here.  A firmware update should help clear up some of what's going on.  Once you do the firmware update, follow the steps in this document to turn on the scan to computer.