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07-30-2012 06:21 AM
I have having all sorts of issues with my HP d110A all-in-one
1. Printer truncates top of image and documents. Its almost as if the image slides of the top of the page! its not an issue of scaling or margins, i checked.
2. Occasionally, printer feeds papers and completely halts function after 3 inches of paper is fed into machine, and will not work again unless i turn off the printer, and restart.
3. Copy/scanning functions from LCD never works, repeatedly give me the error message "LCD list must be updated" and a screen shows up on my computer. Scan function works perfectly fine if i use the scan function from solution center though, so its not 100% useless.
I am running windows 7 between two HP laptops, a dv7 and an Envy 17., and a macbook air, and get the same issues.
besides for issue #3, Error messages never appear on any of the computers when printing. it just doesn't work.
I've uninstalled/reinstalled software, powered down and restarted printer. and nothing seems to help.
any help would be appreciate.
07-31-2012 01:33 PM
Sounds like you have the printer connected wirelessly. If that's the case, you should be able to update the firmware by following the steps here. A firmware update should help clear up some of what's going on. Once you do the firmware update, follow the steps in this document to turn on the scan to computer.