10-14-2012 05:21 PM
Printer installed on my wireless network with a static IP.
It USED to print quickly, lately it takes 3-4 minutes to print a simple document. Nothing has changed regarding network security or anything. Going to the IP address itself always shows the printer as 'Ready.'
We even changed out the colored cartridges as they were a little low, still takes forever to print.
03-03-2014 03:04 PM
I am on Mac. This OfficeJet Pro 8600 (with two trays) was a quick printer until recently. I didn't change anything. It's a software issue, since printing directly is quick.
Any trouble shooting ideas?
Also, how do I get the printer to draw from the second tray? I haven't been able to do it yet.
07-04-2014 11:44 AM
I too have been having slow print issues. I have spent well over 8 hours over the course of a few days trying to get this straightened out. This printer is only 2 months old. It worked just fine. Suddenly one day the printer just started to print very slowly. Verrrrrrrrrrrry sloooooooooooowly. I uninstalled/reinstalled. I went on the web, read forums, followed HPs latest advice, got the correct downoad for my Mavreick 10.9 OS. I went through these HP suggested processes multiple times (in case I made an error - that said I am computer savvy). I finally had a close friend who is a Mac professional repair guy (some PCs) of over 20 years come over to take a look. at things. He did what I did to no avail. I found some firmware, uploaded that and at least now the printer works (gone are paper mismatch error msgs., etc. there had been an assortment of errors going on as well). I even did the "secret" resets. BUT - it still takes 3 - 4 minutes to print a single page. This really is rather ridiculous. If this many people are having an issue like this - is/was there a recall notice for a hardware or software failure from HP? Could it really be just a bad power supply? Is this a known issue the solution to which is someting other than what HP has posted to date? I now understand why people take shotguns to hardware. I however, can't afford to buy another new printer. Please help. Thank you.
10-29-2014 09:40 AM - last edited on 10-29-2014 10:27 AM by kevin-t
I just fixed one of these if you can call it a fix.
The symptoms were slow to print or copy on an Officejet Pro 8600.
upon investigation i could find nothing wrong but on a whim i set it to the change cartridge position and found a full A4 sheet of paper to the right of the carriage.
it seems that the paper had been upsetting some of the sensors and although printing normally would take 3 or 4 minutes to find the head position
hope this helps any one else with the same issue
11-17-2014 08:43 PM
THank you so much for the tip! I opened up the front panel and found a piece of paper jammed to the right just like you said. You saved me a lot of work looking for the problem.
04-16-2015 06:43 PM
THANKS A MILLION! I had the same problem...wasn't a huge issue as didn't need to print very often, yet still annoying. Now I have increased print volume and had to figure it out. Your solution was exactly what was going on.
07-17-2015 04:30 PM
HP should post this somewhere. It was exactly the problem. Here was a clue: the printer kept posting an error message about the wrong size paper being in the tray. Don't know why a crumpled piece of paper should do that, but it does.
- Using HP Diagnostic Tools for HP Printers in Windows
- Printer Problems after Upgrading to Windows 10
- Print Jobs Stuck in Print Queue (Windows)
- Resolving 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error
- 'Offline' Printer Status Message Displays (Windows 10)