When I print color photos I get lines across the photo paper.HP Officejet 6500 Windows 7 32-bit (266 Views)
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Honor Student
franmay
Posts: 2
Member Since: ‎08-15-2012
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When I print color photos I get lines across the photo paper.HP Officejet 6500 Windows 7 32-bit

OfficeJet 6500 - When I print any photos I get horizonal lines across photo paper. I have tried cleaning printer heads to no avail.

Professor
Gordon_H
Posts: 2,418
Member Since: ‎11-22-2011
Message 2 of 3 (257 Views)

Re: When I print color photos I get lines across the photo paper.HP Officejet 6500 Windows 7 32-bit

Hi franmay,

 

There are several causes for this issue. Here is a great article that should help narrow down the cause/resolve the issue:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01641184&tmp_task=solveCategory&cc=us&dlc=en&la...

 

:smileyhappy: If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution :smileyhappy:
Honor Student
franmay
Posts: 2
Member Since: ‎08-15-2012
Message 3 of 3 (247 Views)

Re: When I print color photos I get lines across the photo paper.HP Officejet 6500 Windows 7 32-bit

Thank you and solved
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