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06-15-2012 07:48 PM
I just installed the HP officejet pro 8600. I can print when on line but when I go to my quickbooks and try to print invoices it try's to fax and will not print. I'm at my wits end!.
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06-15-2012 08:25 PM
If it prints fine everywhere else it's a quickbooks issues with the default printer. Go to File > Printer Setup to specify which printer you want QuickBooks to use (make sure it's not the version that says "Fax" at the end). Depending on what year of Quickbooks you have, you may need to do this for every type of form you will print. QuickBooks treats these settings independantly of how you set it in Windows. So if you change default printers in the future, you'll need to go back through the printer setup again.
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