black ink does not work on my hp photosmart 5515 printer (429 Views)
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Kensington1
Posts: 1
Registered: ‎03-07-2013
Message 1 of 2 (429 Views)

black ink does not work on my hp photosmart 5515 printer

All of a sudden this practically brand new and hardly used printer is not working properly. I tried new 3rd party ink cartridges and when that failed I went out and purchased new HP cartridges. I probably have spent more mony on ink than what I paid for the printer...  Any suggesstions?

Regents Professor
garytech1
Posts: 4,641
Registered: ‎01-11-2012
Message 2 of 2 (413 Views)

Re: black ink does not work on my hp photosmart 5515 printer

Hi Kensington1,

 

I understand your black ink is not printing.  I would take a look at this document.

 

Let me know how it goes.



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