03-07-2013 02:27 PM
All of a sudden this practically brand new and hardly used printer is not working properly. I tried new 3rd party ink cartridges and when that failed I went out and purchased new HP cartridges. I probably have spent more mony on ink than what I paid for the printer... Any suggesstions?
03-11-2013 10:49 AM
I understand your black ink is not printing. I would take a look at this document.
Let me know how it goes.
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I work for HP