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04-29-2012 01:29 PM
I have a c4580 running via wired connection to an iMac running OSX 10.5.8. Printing photos works great (all colors including black). When I print text (document, airline boarding pass, etc), colors print fine but black doesn't print at all.
05-02-2012 12:15 PM
Hey jinsgy! Have you printed a self test lately? To do this press and hold the Cancel ( ) button and then press the Start Copy Color ( ) button. Does this print black? Also what application are you printing from?
Try changing the quality of the document you print to best quality to see if your document prints properly. You can do this by clicking the arrow next to the name of your printer. Then select "Paper Type/Quality."
Let me know how this works!