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continually get messages paper jam, paper skewed, alignment failed (220 Views)
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Honor Student
whatsleft
Posts: 6
Registered: ‎08-11-2012
Message 1 of 3 (220 Views)
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continually get messages paper jam, paper skewed, alignment failed

When I tried to print an envelope I received a couple of different error messages. I think the first one was out of paper, then paper jam. I tried to align cartridge and received the message allignment failed skewed paper. I tried reinstalling the ink cartridge, loading and unloading the paper, removed and replace the paper tray. Help, please.

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Honor Student
whatsleft
Posts: 6
Registered: ‎08-11-2012
Message 2 of 3 (219 Views)

Re: continually get messages paper jam, paper skewed, alignment failed

I find tise screen very difficult to read. How  to I change the background from black to white?

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Honor Student
whatsleft
Posts: 6
Registered: ‎08-11-2012
Message 3 of 3 (215 Views)

Re: continually get messages paper jam, paper skewed, alignment failed

I can print pages. It only seems to happen when I try to print envelopes. Message (only envelope in paper tray): out of paper. When I load paper under the envelope message is: paper jam.

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