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Student
jhinsurance
Posts: 1
Member Since: ‎08-31-2012
Message 1 of 3 (4,524 Views)

error code 49.38.07

my hp laser jet m601 has this error message and even though i shut the printer off and turn it back on the same error code appears each time.

 

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 3 (4,465 Views)

Re: error code 49.38.07

This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!

You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Student
JAWA
Posts: 1
Member Since: ‎01-06-2014
Message 3 of 3 (2,322 Views)

Re: error code 49.38.07

I'm getting the same error code on my HP laserJet 500 color M551.  It prompts me to turn off and turn back on, but it continues to say this after each rebot.  Any suggestions on how to fix this?  Thanks!

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