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Student
btillis
Posts: 1
Member Since: ‎06-14-2012
Message 1 of 2 (411 Views)

error door open close print access door hp officejet pro L7680- have turn off power, shut doors-

Need help with error message "Door open close print access door"- Door is actually closed- powered off and on, message will not go away!

Distinguished Professor
HardBeatZ
Posts: 3,551
Member Since: ‎05-31-2012
Message 2 of 2 (401 Views)

Re: error door open close print access door hp officejet pro L7680- have turn off power, shut doors-

Hello btillis,

 

Try resetting the printer

  1. Press the Power button ( ) to turn on the product.
  2. Disconnect the USB cable from the back of the product.
  3. Disconnect the power cord from the electrical outlet.
  4. Disconnect the power cord from the product.
  5. Wait 30 seconds.
  6. Reconnect the power cord to the electrical outlet.
  7. Reconnect the power cord to the product.
  8. Press the Power button ( ) to turn on the product.
  9. Reconnect the USB cable to the product.
  10. Check the product control panel to see if the error message still displays.
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