error message on officejet 6500a plus (178 Views)
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Student
ElizabethZ
Posts: 1
Member Since: ‎10-30-2012
Message 1 of 2 (178 Views)

error message on officejet 6500a plus

error message on officejet 6500a plus is --there is a problem with the printer. refer to printer documentation 0x61000016

what does that mean? i can't find the solution anywhere!

i have had only bad luck with all aspects of this printer combo. any help at all?

Regents Professor
garytech1
Posts: 4,641
Member Since: ‎01-11-2012
Message 2 of 2 (168 Views)

Re: error message on officejet 6500a plus

That usually means something is wrong with the hardware of your printer.  I have included a document that could assist fixing your issue.

 

Let me know if this helps.

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