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Student
Cuddy
Posts: 1
Member Since: ‎11-05-2012
Message 1 of 2 (89 Views)

have reinstalled drivers and printer still not working. says "unable to connect to the printer".

Using HP Deskjet 3050A, and Windows 7, 64-bit

 

Very frustrated.  Printer had origninally worked great, both using USB and wireless.  

I have been unable to print, so I ran HP doctor.  It recommended uninstalling drivers and re-installing.  Have done so, and still does not work.

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 2 (72 Views)

have reinstalled drivers and printer still not working. says "unable to connect to the printer".

cuddy,

This article should cover the issue you are having. Give the steps a shot and let me know the results:
http://goo.gl/9C0fo

Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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