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how to EASILY unjam about 15 pages (44 Views)
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gasocher Student
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gasocher
Posts: 2
Registered: ‎06-16-2012
Message 1 of 2 (44 Views)
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how to EASILY unjam about 15 pages

[ Edited ]

‎06-16-2012 12:56 PM - last edited on ‎06-19-2012 02:06 PM by Moderator

Guess nobody on the Forum has the exact problem  I do.  Too bad there is no way an individual user can easily contact HP Support and get a quick answer on how to EASILY unjam about 15 pages in the uptake area of a DeskJet 830Cse.  Seems it would not be too hard to rermove some screws, etc., and alleviate the problem.

 

The major question is what screws to take out and what elements to release.

 

Yes I know it's a dated printed, but has always provided excellent service.

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pcwizard
Posts: 10,228
Registered: ‎12-31-2009
Message 2 of 2 (13 Views)
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Re: how to EASILY unjam about 15 pages

‎06-19-2012 04:02 PM

Hi gasocher,

 

I can't provide the steps to disassemble the printer, but if you turn off the printer, and then remove the rear access panel you should be able to slowly pull the paper throught the printer. Let me know if you are successful?

I am an HP employee.

*Say thanks by clicking the "Kudos! Star" which is on the left*

*Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*
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