HP Support Forums
Join in the conversation.
06-28-2012 08:26 PM
I have an HP 1050 printer/scanner/copier.
I haven't made any changes to it and don't observe an error message but when I try to print, it sounds like the paper is trying to feed through and it will go partway down but then stops. I've looked for a jam but don't see anything. The scanner works fine so I know that the connection is ok.
Any ideas would be greatly appreciated!
Solved! Go to Solution.
07-03-2012 05:34 PM - edited 07-03-2012 05:35 PM
pb1031 sorry to learn that you are having this issue.
Provide the operating system you are using to be able to provide steps in details I will do my best to help you.
This will maximize your chances of getting help in prompt and effective matter.
Hope this helps!
07-05-2012 09:42 AM
Hi again pb1031
Thanks for replying back with the opearting system.
This article will get you detail steps on how to approach the troubleshooting of this issue;
Also after taking the steps described in the article let's run this utility HP print and scan doctor , download and run, this tool Diagnoses and resolves many printing, scanning, and connectivity problems.
Update with any errors that the tool may have found or if you still in need of assistance I will try my best to help you.
Hope this Helps!
07-01-2013 11:52 PM
I read the Solution for this problem. Unfortunately, it didnt work for me. There is no jam. When I try to print the test print, the paper goes in a bit but doesnt go further. I tried cleaning the rollers. It doesnt print.
My printer is out of warranty. Is there help available?
07-14-2013 06:17 AM
Having the same issue here. About 1/4 of the paper gets sucked into the printer but stops there. Am able to pull the paper out easily. Tried all methods on the link given but still does not work. This is actually the first time I've tried to use the printer since i bought it 1.5 years ago. Please advise. My laptop is running on Windows 7 professional.
Note, There is no Paper Jam. Paper just does not make it to where the cartridge is. Roller delivers the paper to a point and then stops. I've even tried using paper of a diffferent grade.
07-14-2013 06:57 AM
Yes – it is the same problem I have as Angsheena has - paper won't feed – only that mine is a HP Deskjet 1000 Printer model VCVRA-1003
And I use Windows 7 64-bit
The printer is fairly new.
No paper jam
No Blinking Power light with a paper jam
I have read the Solution for this problem. Unfortunately, it didnt work for me.
The only difference from before when the printer did print and until now where the paper will not run through the printer is that I have moved the printer
07-15-2013 02:55 PM
If a foreign object such as a paper clip or pen has fallen inside the printer, then you may experiece paper feed problems. Go to the document given below. (Although the printer model is different, the steps to be followed to check for obstructions is the same)
The document has a video on how to clear paper jam. This video has steps to check for obstructions in the paper path. Follow the steps to remove any foreign material:
Note: Do not turn the printer upside down at any point, it can result in ink leakage.
Please mark reply as "Accept as Solution" if it solved the problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP
11-25-2013 01:32 PM
My printer will not feed the paper in order to print. I tried to make a copy without any computer or programs, but the paper only rolls up around the paper feed roller and jams.