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apelham
Posts: 1
Member Since: ‎03-19-2014
Message 1 of 2 (90 Views)

hp officejet pro 8600 that has started printing only the top half of the page

My HP 0ffciejet Pro 8600 has started printing only the top half of the apge.

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HevnLgh
Posts: 2,991
Member Since: ‎09-03-2013
Message 2 of 2 (68 Views)

Re: hp officejet pro 8600 that has started printing only the top half of the page

Hello apelham,

 

I understand your HP OfficeJet Pro 8600 recently started printing the top half of the page only. Are you able to print a Status report from the front panel of your printer, sees steps listed below:

 

Setup Menu > Reports > Printer Status Report

 

Does this print only the top half of the page, or does the full sheet print? If only the top half prints, we know it is something in the hardware. Please reply back with the Exact model of 8600 you are using as well as the current Operating system you are running? Also is it printing like that from all programs, like web pages, mail and word?

 

I will watch for your reply.

 

Thanks,

 

 

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