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Re: hpmsn101.dll has stopped working error when printing with LaserJet 1536 dnf (2522 Views)
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Student
BJosephs
Posts: 2
Registered: ‎04-17-2012
Message 1 of 5 (2,589 Views)

hpmsn101.dll has stopped working error when printing with LaserJet 1536 dnf

Hi. I suddenly started getting this error message when printing from my hp LaserJet 1536 dnf. It happened once before and I had to do a reinstall of the drivers. To my knowledge, this .dll has to do with the HP msn toolbar, a preloaded feature I don't use.

My system info is a s follows:

HP Probook 4730s

Intel Core i&-2630QM CPU @ 2.00 GHz

8 GB RAM

Windows & Professional x64

Printer: HP LaserJet 1536 dnf, connected via USB

 

Any help will be greatly apppreciated!

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HP
stix4
Posts: 1,240
Registered: ‎04-25-2011
Message 2 of 5 (2,526 Views)

Re: hpmsn101.dll has stopped working error when printing with LaserJet 1536 dnf

Hello,

Thanks for the post.  With this one, I might suggest installing the driver software again, (Ugh, I know) only this time, in the installer, there is an option to remove the checkmark to have the MSN toolbar installed.  Many will jump through the installation so quickly that they don't even realize it's there.  Once removed and installed, you should not encounter this error again.  Good Luck!

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Student
BJosephs
Posts: 2
Registered: ‎04-17-2012
Message 3 of 5 (2,522 Views)

Re: hpmsn101.dll has stopped working error when printing with LaserJet 1536 dnf

Thanks for the tip. However, I tried to reinstall using the full-featured installer downloaded from hp drivers and downloads. I checked through all the advanced options and didn't find ANY mention of the MSN toolbar. Also, I quickly remebered that for some reason, getting this particular driver installed on this particular PC fails more often thn not. I don't remeber now how I finally manged it last time...

In any case, I did a system restore and thankfully the problem has disappered (at least for the time being....)

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Honor Student
kalyani233334
Posts: 3
Registered: ‎11-03-2012
Message 4 of 5 (1,411 Views)

Re: hpmsn101.dll has stopped working error when printing with LaserJet 1536 dnf

[ Edited ]

sir,

my system configuration is windows i5processor, 4 gb ram& windows 7 home premium os,

hplaserjet 1536 dnf mfp s.no {Content Removed}, this printer is installation problem ,more times restart& reinstall

plz solve this problem

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HP
Shane_R
Posts: 7,837
Registered: ‎11-28-2011
Message 5 of 5 (1,455 Views)

hpmsn101.dll has stopped working error when printing with LaserJet 1536 dnf

[ Edited ]

Are you installing the printer from the installation CD or from a download?

How are you connecting the printer to the computer?

HP designed a quick and easy tool that diagnoses and resolves many printing, scanning, and connectivity problems: The HP Print and Scan Doctor. HP recommends that you download and install the Print and Scan Doctor any time you need to troubleshoot a problem with your HP printer from the link below.

Let me know what errors you receive?

HP Print Utilities Page

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