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i put paper in it goes side ways when i try to print what do i need to do about that (52 Views)
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pamelasue73
Posts: 1
Registered: ‎08-11-2012
Message 1 of 3 (52 Views)

i put paper in it goes side ways when i try to print what do i need to do about that

i cant get my hp deskjet 1050 j410 to feel the paper it goes side ways

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Shane_R
Posts: 7,814
Registered: ‎11-28-2011
Message 2 of 3 (35 Views)

Re: i put paper in it goes side ways when i try to print what do i need to do about that

The roller are most likely dirty and need cleaned.  This document should get things working for you.  Let me know what happens.

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caroleahs
Posts: 1
Registered: ‎11-18-2012
Message 3 of 3 (14 Views)

Re: i put paper in it goes side ways when i try to print what do i need to do about that

I cannot print.  The display states:

 

There is a problem with the printer.  Refer to Printer Documentation Ox61011bed

 

It told me previously to clear the paper, I followed the entire video and did not have any paper jam, or any piece of paper that I could find. 

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