installation does not see printer when i plug it in

[dunc8990]

I have an HP LaserJet, 1006 running on a Windows XP 32-bit system plugged into a USB1 port . I have no USB2  ports. The printer is working properly, but the drivers are out of date. I downloaded the file      (hp_LJ_P1005_P1505_Full_Solution_ROW.exe)       and when I run it, and it gets to the point where it tells me to plug in my printer, I plug it in and turn it on and nothing happens. Apparently the installation software does not see when I turn my printer on. Could the problem be that it's plugged into the USB1 port, and if so what I do about this?

[Shane_R]

I don't think that is the problem.  USB 2.0 should be backward compatable, which means it should work with USB 1.0.  First thing I would make sure the port still works by plugging in another USB device into and seeing what happens.  If the ports fine, try a new USB cable.  Make sure the cable is under 6 ft. (roughly 2 m) long.  Anything over that and it could cause communication errors.  Try those things and let me know what happens.

[dunc8990]

I am not sure whether you actually read my post or not, this printer is a working printer the USB port and a printer cable and the computer are working. I was just trying to update the driver because it was out of date.
I go to the website, I download the software, I unplugged my printer and turned off, I run the software, and when it tells me to plug into printer and turn it on. I do so, and the installation software never recognizes that I plug the printer back in. The printer is still working. I just wanted to update the driver.
Bill

[Shane_R · Accepted solution]

Sorry must have misread your first post.  Before trying to reinstall the updated software, make sure the printer and the old software is uninstalled.  The installation software can be confused easily by old installations, so make sure those are cleaned up before you install the latest stuff.  Hope that helps.

[dunc8990]

Yes, uninstalling old drivers allowed me to install the new one.

Will give kudos

Bill

[Shane_R]

Glad it's working for you.