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jam light and toner light is on (102 Views)
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Abdo299 Student
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Abdo299
Posts: 1
Registered: ‎01-10-2012
Message 1 of 2 (102 Views)
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jam light and toner light is on

[ Edited ]

‎01-10-2012 01:07 AM - last edited on ‎01-12-2012 12:30 PM by Moderator

hi

I have lj2015 printer when i opened jam light and toner light is on when see the printer i don not find any paper jam ?

 

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Distinguished Professor Distinguished Professor
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-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
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Re: jam light and toner light is on

‎12-28-2012 01:29 PM

Hi there ,

This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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