my HP psc 1310 series keeps saying offline and i cant get it back on what do i do? (504 Views)
Reply
Student
Ant925
Posts: 1
Registered: ‎08-12-2012
Message 1 of 3 (504 Views)

my HP psc 1310 series keeps saying offline and i cant get it back on what do i do?

 
Associate Dean
Shane_R
Posts: 7,948
Registered: ‎11-28-2011
Message 2 of 3 (484 Views)

Re: my HP psc 1310 series keeps saying offline and i cant get it back on what do i do?

What OS are you using?

 

How is the printer connected to the computer?  If USB, how long is the cable?

 

Have you tried running the HP Print and Scan Dr. to see if it can correct the problem?

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
Signature
Top Student
Unique_name
Posts: 11
Registered: ‎06-08-2012
Message 3 of 3 (480 Views)

Re: my HP psc 1310 series keeps saying offline and i cant get it back on what do i do?

Does the problem go away if you power off the printer, then power it back on?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation