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Student
Ant925
Posts: 1
Member Since: ‎08-12-2012
Message 1 of 3 (771 Views)

my HP psc 1310 series keeps saying offline and i cant get it back on what do i do?

 
Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 2 of 3 (751 Views)

Re: my HP psc 1310 series keeps saying offline and i cant get it back on what do i do?

What OS are you using?

 

How is the printer connected to the computer?  If USB, how long is the cable?

 

Have you tried running the HP Print and Scan Dr. to see if it can correct the problem?

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Unique_name
Posts: 11
Member Since: ‎06-08-2012
Message 3 of 3 (747 Views)

Re: my HP psc 1310 series keeps saying offline and i cant get it back on what do i do?

Does the problem go away if you power off the printer, then power it back on?

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