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Student
Posts: 1
Member Since: ‎08-12-2012
Message 1 of 3 (1,046 Views)

my HP psc 1310 series keeps saying offline and i cant get it back on what do i do?

 
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Associate Dean
Posts: 7,948
Member Since: ‎11-28-2011
Message 2 of 3 (1,026 Views)

Re: my HP psc 1310 series keeps saying offline and i cant get it back on what do i do?

What OS are you using?

 

How is the printer connected to the computer?  If USB, how long is the cable?

 

Have you tried running the HP Print and Scan Dr. to see if it can correct the problem?

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Tutor
Posts: 11
Member Since: ‎06-08-2012
Message 3 of 3 (1,022 Views)

Re: my HP psc 1310 series keeps saying offline and i cant get it back on what do i do?

Does the problem go away if you power off the printer, then power it back on?

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