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Honor Student
Posts: 1
Member Since: ‎05-19-2012
Message 1 of 7 (5,915 Views)

my printer hp photosmart plus b210

I am not sure why my Printer HP Photosmart Plus B210 series stopped priting. It is brand new, was working fine, and today, it just would not print. Please help me?

Professor
Posts: 2,418
Member Since: ‎11-22-2011
Message 2 of 7 (5,898 Views)

Re: my printer hp photosmart plus b210

Hi josephine,

 

Is it connected wirelessly or via USB?

 

Smiley Happy If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution Smiley Happy
Student
Posts: 1
Member Since: ‎06-02-2012
Message 3 of 7 (5,863 Views)

Re: my printer hp photosmart plus b210

I have almost the same problem, what happens it will print 1 or 2 pages and then if i have to print something like 2 or 3 mins later it get me a message that the printer is not connected..connection is via WiFi.

Help
Professor
Posts: 2,418
Member Since: ‎11-22-2011
Message 4 of 7 (5,851 Views)

Re: my printer hp photosmart plus b210

Hi Mimieve,

 

You're problem may or may not differ from the OP's, but here is something that may help you, since it seems you are having wifi issues:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&tmp_task=solveCategory&cc=us&dlc=en&la...

 

Smiley Happy If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution Smiley Happy
Top Student
Posts: 6
Member Since: ‎11-28-2013
Message 5 of 7 (2,841 Views)

Re: my printer hp photosmart plus b210

My printer is not working correctly. The black ink seems to be the problem. Can you give me any suggestions?

15MVB

Retired
Posts: 5,085
Member Since: ‎09-05-2013
Message 6 of 7 (2,789 Views)

Re: my printer hp photosmart plus b210

Hello 15mvb. I understand you are experiencing issues with the printer and you believe the black ink cartridge is the source of error. Could you please explain the issue and provide me with what you printer you have? If you require assistance locating the model number, please reference this document for more information: http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=bud09626

 

Please respond as soon as possible so I can assist you.

 

Mario

I worked on behalf of HP.
Top Student
Posts: 6
Member Since: ‎11-28-2013
Message 7 of 7 (2,785 Views)

Re: my printer hp photosmart plus b210

Th;ank you...I have solved my problem by removing the wrapping on the ink cartridge. I had left a little paper over the hole...Works fine now...

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