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Student
AGutier206
Posts: 1
Member Since: ‎02-13-2012
Message 1 of 5 (3,016 Views)

my printer is only printing in yellow and i just put in new ink cartriges

My printer is only printing in yellow.  I installed brand new ink cartriges....it's not smudging or anything just not using colors correctly.  Please help Thanks

Professor
Daniel_L
Posts: 1,792
Member Since: ‎11-28-2011
Message 2 of 5 (2,985 Views)

Re: my printer is only printing in yellow and i just put in new ink cartriges

Hello! Could you please provide more information regarding the issue, such as which product you are using? Any additional information will be helpful in resolving your issue. Thanks!

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Honor Student
DeltakM
Posts: 2
Member Since: ‎02-16-2012
Message 3 of 5 (2,977 Views)

Re: my printer is only printing in yellow and i just put in new ink cartriges

We should get together... My new HP Officejet Pro 8100 will print everything BUT yellow.  How do you get it to recognize that a new yellow cartridge is installed?

Teacher
shankarmh6
Posts: 87
Member Since: ‎02-09-2012
Message 4 of 5 (2,965 Views)

Re: my printer is only printing in yellow and i just put in new ink cartriges

reinsert the yellow cartridge & try still problem persists remove cables connected to printer & press & hold the power button for 20 sec & plug back the cables to printer & check it will work fine
Honor Student
DeltakM
Posts: 2
Member Since: ‎02-16-2012
Message 5 of 5 (2,960 Views)

Re: my printer is only printing in yellow and i just put in new ink cartriges

Well... I chatted online with HP support and they said it was a hardware error and to return the printer to the place i purchased it.  We'll see if the next one prints all the colors!

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