HP Support Forums
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02-13-2012 03:41 PM
My printer is only printing in yellow. I installed brand new ink cartriges....it's not smudging or anything just not using colors correctly. Please help Thanks
02-15-2012 09:01 AM
Hello! Could you please provide more information regarding the issue, such as which product you are using? Any additional information will be helpful in resolving your issue. Thanks!
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02-16-2012 07:57 AM
We should get together... My new HP Officejet Pro 8100 will print everything BUT yellow. How do you get it to recognize that a new yellow cartridge is installed?
02-16-2012 12:49 PM
02-16-2012 01:03 PM
Well... I chatted online with HP support and they said it was a hardware error and to return the printer to the place i purchased it. We'll see if the next one prints all the colors!