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Student
sweetrose
Posts: 1
Member Since: ‎06-05-2012
Message 1 of 2 (4,387 Views)

my printer keeps jamming everytime i print but there is no paper stuck, (hp officejet 6500

i copy document everytime but it jams all duh time.

Distinguished Professor
HardBeatZ
Posts: 3,551
Member Since: ‎05-31-2012
Message 2 of 2 (4,373 Views)

Re: my printer keeps jamming everytime i print but there is no paper stuck, (hp officejet 6500

Hello sweetrose,

 

There are several things that can cause a printer jam including damaged rollers no the product itself. You may want to reviewe this troubleshooting article in regards to your issue, if the product itself is damaged or malfunctioning it may need to be serviced.

 

'Paper Jam' Message Displays on the All-in-One

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