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4th Honor Student
Honor Student
4th
Posts: 2
Member Since: ‎07-22-2012
Message 1 of 5 (938 Views)

not printing on cardstock

I have tried different paper setting under properties, but I can't get the printer to print text on cardstock. The cardstock runs through the printer and comes out blank. It will print on regular printer paper, but not cardstock. It is an HP Photosmart Plus.

Professor
Gordon_H
Posts: 2,418
Member Since: ‎11-22-2011
Message 2 of 5 (924 Views)

Re: not printing on cardstock

Hi 4th,

 

Is the model number of your printer the B209a, b, c, d, or e?

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4th Honor Student
Honor Student
4th
Posts: 2
Member Since: ‎07-22-2012
Message 3 of 5 (919 Views)

Re: not printing on cardstock

It is an HP Photo Smart Plus e-All in one Series B210.

Professor
Gordon_H
Posts: 2,418
Member Since: ‎11-22-2011
Message 4 of 5 (911 Views)

Re: not printing on cardstock

Make sure that the default paper size matches the width and length of the paper loaded in the tray. If the paper loaded in the tray is different from the paper size setting, the product might print blank pages. For instance, the issue might occur if legal size paper (215 x 355 mm (8.5 x 14 inches)) is in the tray, and the paper size setting is letter (215 x 279 mm (8.5 x 11 inches)).

 

Follow these steps to check the default paper settings.
  1. Click the Windows icon.
  2. Click Devices and printers .
  3. Right-click the icon for the product and then click Printing Preferences .
  4. Click the Paper/Quality tab, and then compare the settings in the Paper Size drop-down menu with the paper in the tray. If the size of the paper in the tray is not the same as the setting in the Sizedrop-down menu, change the setting:
    1. Click the Paper Size drop-down list, and then select the size of the paper that is in the tray.
    2. Click OK to close the Printing Preferences window.
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Student
notfunny
Posts: 1
Member Since: ‎02-10-2014
Message 5 of 5 (335 Views)

Re: not printing on cardstock

I have HP .c410 printer which won't print on cardstock.  When cardstock is loaded the cardstock comes thru the printer blank and prints on paper that is following.

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