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Re: office jet d135 (23 Views)
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lynnster Honor Student
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lynnster
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Registered: ‎06-01-2012
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office jet d135

‎06-01-2012 04:01 PM

Office Jet d135

Windows XP

HP Office Jet Disconnected

Power Outage in neighborhood, no electricity for 4 hours

Unable to turn on printer even after plugging direct into outlet, avoiding power strip

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PhD Student PhD Student
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007OHMSS
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Registered: ‎08-12-2009
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Re: office jet d135

‎06-05-2012 06:58 PM

There are 2 possibilities here:

 

One, the power supply could have been damaged, if it is one that has a green LED built into the black brick shaped section, that light should be on when plugged in.

 

Two, if the power supply is okay, then the printer itself may have been damaged internally by a power surge. If that is the case, it would not be an advisable fix, unless you are good with electronics repair. Then it would somewhat of a challenge to find what broke, if it is even repairable at all. Unfortunately not something I could tell you how to do.

007OHMSS

I am a support engineer for HP.

If the advice resolved the situation, please mark it as a solution. Thank you.
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lynnster Honor Student
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lynnster
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Re: office jet d135

‎06-06-2012 11:39 AM

Checked the Pwr Sply...no green light.

The black box is an AC/DC Adaptor, HP C7296-60024.

Should it be warm to the touch if working?  How can I determine if it is good or bad?

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