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06-25-2012 07:25 AM
officejet 6500a keeps coming back with paper size mismatch error in Windows 7. I have tried setting word document and printer in A4 and in letter. Nothing works. I have deleted and re-installed and that doesn;t work. I can print a test page from printers and devices, but that's it.
I can copy and scan, but not print. Any ideas?
06-25-2012 08:07 AM
Install the latest firmware which should address the specific problem:
6. To improve print quality
7. to resolve paper mismatch
8. Improve the printer responsiveness in Power saving mode
Now try printing and check for any change,
If my post resolved your problem, please mark it as as Accepted Solution