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Student
lgroulx2000
Posts: 1
Member Since: ‎04-27-2012
Message 1 of 5 (1,613 Views)

officejet 6700 paper jamming!

New printer, only one sheet has printed, the rest have jammed in the rear of the printer.  Everything looks clear.

Distinguished Professor
jabzi
Posts: 2,520
Member Since: ‎04-11-2012
Message 2 of 5 (1,610 Views)

Re: officejet 6700 paper jamming!

Hello,

 

Please find below link to troubleshoot the paper jam  ..

PaperJam

 

Regards,
Jabzi

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Jabzi

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Tutor
CZYong
Posts: 16
Member Since: ‎04-24-2013
Message 3 of 5 (941 Views)

Re: officejet 6700 paper jamming!

Hi,

 

Sorry to hear that. Suspect 2 things. 1) The duplexer is not installed properly. 2) One of the serrated wall is not installed properly. For 1) take out the duplexer, install it properly and try again. For 2) take out the duplexer and look at the back of the printer base to check whether the serrated wall has install properly. The serrated wall look like a plastic snap with a tongue like object. Hope this help.  

 

 

 

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Rich1
Posts: 2,840
Member Since: ‎01-11-2012
Message 4 of 5 (921 Views)

Re: officejet 6700 paper jamming!

Hi lgroulx2000,

 

Were you able to solve your paper jam problem after going through the troubleshooting document jabzi linked for you?

Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.

Please select the "Accept as Solution" button on the post that best answers your question.

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Thank You,
Rich
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Student
fredmars
Posts: 1
Member Since: ‎01-07-2014
Message 5 of 5 (449 Views)

Re: officejet 6700 paper jamming!

Paper jams

every day since new... multiple sheets feed.

 

Bought new paper

fan paper

cleared at least 40 times!

 

enough. \

Machine in warranty.

Request to repair gets stuck on:

slaesforce, complete address for which has been deleted by your mail client.

HP Officejet 6700 Premium e-All-in-One Printer - H711n

 

HP warranty no good?

 

can I get through to a real person?

 

HOW?????

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