HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

officejet pro 8500 and full print queue (91 Views)
Reply
Reply
Topic Options
rmpete Top Student
Top Student
rmpete
Posts: 7
Registered: ‎04-26-2009
Message 1 of 2 (91 Views)
Report Inappropriate Content

officejet pro 8500 and full print queue

‎05-01-2012 01:09 PM

Cancel All Documents does NOT clear the print queue on my officejet pro 8500 in Windows 7 64-bit.

Stop and start spooler does not help.

What next?

Thanks

0
Reply
0
Please use plain text.
 
Distinguished Professor Distinguished Professor
Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 2 of 2 (69 Views)
Report Inappropriate Content

Re: officejet pro 8500 and full print queue

‎05-03-2012 02:35 PM

Hi there,

This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
0
Reply
0
Please use plain text.