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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-01-2013 01:13 PM

HP Recommended

@bikermom52, please check your private message inbox.

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‎06-10-2013 11:51 PM

HP Recommended

I tried the unplugging advice several times and my vertical blacklines won't disappear. What do you suggest?

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‎06-11-2013 09:44 AM

HP Recommended

@afdac, please check your private message inbox. 

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‎06-12-2013 04:52 PM

HP Recommended

I have the exact same problem. Tried all the fixes with no luck. Any help would be greatly appreciated.

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‎06-13-2013 07:23 AM

HP Recommended

@ToLipEsum,please check your private message inbox. 

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‎06-19-2013 04:08 PM

HP Recommended

Worked like a charm. Kudos to you!

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‎06-19-2013 08:31 PM

HP Recommended

HP employee:  I wish you would post your reply in the forum, because my vertical lines started when I changed the black ink cartridge.  Same problem as all the other people who have posted.  Tried all the solutions (except for cleaning the smaller glass under the small document feeder) because I couldn't figure out how to get to the glass.  Can you please help???

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‎06-20-2013 07:31 AM

HP Recommended

@okcatty, please check your private message inbox. 

 

Let me know how the reset works.

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‎06-20-2013 08:27 PM

HP Recommended

I'm having the same problem with copying in black only (Lots of verticle lines).   It's so bad now I can't even read the copy .  Please help!  Thanks!

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‎06-21-2013 06:59 AM

HP Recommended

Never mind, leavin g it off overnight worked!!  Thank you all!

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