This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Re: officejet pro L7680 all-in-one (62 Views)
Reply
Student
lanemier
Posts: 2
Registered: ‎04-03-2012
Message 1 of 3 (75 Views)

officejet pro L7680 all-in-one

the printer stopped feeding paper.  The feed roller won't drop when printing from the mac.  Test print, copy both work fine, so I know the roller isn't broken.  Software is up to date.

 

Anyone else found this?

Please use plain text.
Student
lanemier
Posts: 2
Registered: ‎04-03-2012
Message 2 of 3 (74 Views)

Re: officejet pro L7680 all-in-one

oh yeah.  on a Mac. Lion.  up to date.

Please use plain text.
Distinguished Professor
SeanS
Posts: 3,100
Registered: ‎11-22-2011
Message 3 of 3 (62 Views)

Re: officejet pro L7680 all-in-one

Are you using the automatic document feeder (ADF)? Also what type of paper are you using and how much is loaded? 

 

Try pulling all the paper out and start with a nice fresh stack of about 15-20 pieces. Make sure they are fully seating in the tray. 

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
Please use plain text.