HP Support Forums
Join in the conversation.
04-03-2012 08:24 PM
the printer stopped feeding paper. The feed roller won't drop when printing from the mac. Test print, copy both work fine, so I know the roller isn't broken. Software is up to date.
Anyone else found this?
04-05-2012 03:49 PM
Are you using the automatic document feeder (ADF)? Also what type of paper are you using and how much is loaded?
Try pulling all the paper out and start with a nice fresh stack of about 15-20 pieces. Make sure they are fully seating in the tray.