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Honor Student
Benst
Posts: 2
Member Since: ‎08-15-2012
Message 1 of 5 (312 Views)

p1102w Envelope problem

I have had a new p1102w for a few weeks. It prints legal size without issue and printed envelopes fine until yesterday. Now the individual letters when printing envelopes are lighter and blurry. Any ideas how to fix this?

Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 2 of 5 (302 Views)

Re: p1102w Envelope problem

There could be a few different things causing this.  This document should work you through the problem.  Let me know what happens.

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Honor Student
Benst
Posts: 2
Member Since: ‎08-15-2012
Message 3 of 5 (296 Views)

Re: p1102w Envelope problem

The only thing that works (kind of, but not fully) is to adjust the "print density" to the maximum. Even then, it is just barely accepatable. So, problem is not really solved just a little better. Only on envelopes. On letter and legal, the print is fine.

Associate Dean
Shane_R
Posts: 7,948
Member Since: ‎11-28-2011
Message 4 of 5 (292 Views)

Re: p1102w Envelope problem

It could be the type of envelope you're printing on.  What type and brand of envelope are you printing on?  I want to try and find a sample to look at and feel.  Depending on the way the paper is made, it might effect the way it accepts ink.

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Student
Danielley
Posts: 1
Member Since: ‎01-09-2013
Message 5 of 5 (263 Views)

Re: p1102w Envelope problem

[ Edited ]

I just bought 3 of these machines and 1 machine is having this very same problem.  The one with the isuue was bought about 4 weeks ago and printed envelopes perfectly up until today.  No change in paper, envelopes, settings, ink or anything else, just a different day.  No matter if it is plain paper or an envelope, when in the envelopes and labels setting in Word, it will not print clearly.  I have tried everything.

 

I don't know if I should just return all of them because having this issue is just not something I can deal with in an office where printing envelopes is essential.  Have there been any fixes found?  The previous post was over a year ago.

 

I have to say, for a while I would only buy or suggest to anyone to buy HP printers.  I use them in my office and have for 10 years, but I am really thinking on changing.  Hp printers are just not like they used to be.  I have been through well over 15 Hp printers in my office just this year.  The minor issues that they have lately are so exasperating for a small business like mine.  Everyday I have to troubleshoot one of our newer HP's and it takes so much of my time that I just end up buying a new one.  I have stopped buying the extended warranty because of so many issues just trying to get a machine replaced, again quite a hassle.   Previously I was using a 940 deskjet for 10 years in this same office without fail until it finally had enough of me.  What happened to the HP I loved?  All I have now is a graveyard of Hp printers with issues in my back room of my office. :smileysad:

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