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Honor Student
Matushu
Posts: 2
Member Since: ‎01-10-2013
Message 1 of 3 (237 Views)

paper jam in the fuser kit area - HP 8550MFP

[ Edited ]

HI,

 

I have a printer HP Color Laserjet 8550 MFP and the problem is :

- the paper jams in the fuser kit area, on the left side of the printer. The paper is prinited, but is not pulled up from the fuser kit. I made some screens:

http://i49.tinypic.com/2w3qs68.jpg

http://i47.tinypic.com/69mheg.jpg

 

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 3 (208 Views)

paper jam in the fuser kit area - HP 8550MFP

Matushu,

This article should help get you back on track. Give the steps a shot and let me know the results:
http://goo.gl/No40M

Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Honor Student
Matushu
Posts: 2
Member Since: ‎01-10-2013
Message 3 of 3 (170 Views)

Re: paper jam in the fuser kit area - HP 8550MFP

Problem solved! The problem was the sensor mounting. Changed the sensor and the printer is working now.

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