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photo creations not printing photos on my 2610 photosmart printer (win 7)
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01-28-2012 12:52 PM
I have an HP8440p laptop and a HP 2610 Photosmart all-in-one printer. I recently upgraded to Win 7. When I had Win XP, I used HP Image Zone to print photos. After the Win 7 upgrade, I installed HP Photo Creations. I get to the point where the Print Properties Box appears, showing my printer, connected on USB001, 8..5 x 11in Borderless Photo Paper, etc... I press OK, and nothing happens. Nothing is sent to the printer, nothing in the print queue, no error message, nada. I have uninstalled ALL HP drivers and programmes and reinstalled everything. Full Feature drivers, Photo Creations, HP Solution Centre. Always the same thing. I can select the photo, change the brightness, get rid of red eye, select the print size, etc..., but when I hit print and the print properties box comes up and I press OK, nothing happens. Any help will be greatly appreciated.
Cheers,
Paul
Re: photo creations not printing photos on my 2610 photosmart printer (win 7)
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01-28-2012 02:34 PM
Paul, do you have the same problem using Windows Live Photo Gallery? Picasa?
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Re: photo creations not printing photos on my 2610 photosmart printer (win 7)
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01-28-2012 03:23 PM
I have not used those. The printer will print normal things like web pages, Word, Paint, pictures, etc.. It is only photo quality prints that it will not work.
Re: photo creations not printing photos on my 2610 photosmart printer (win 7)
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01-30-2012 11:57 AM
Hi Paul. Our customer support team can help get you printing again. Please contact them at hpphotocreations@hp.com.
Thanks for trying HP Photo Creations,
RocketLife
RocketLife, developer of HP Photo Creations
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Re: photo creations not printing photos on my 2610 photosmart printer (win 7)
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01-30-2012 12:47 PM
Many thanks! I will contact the HP Photo Creations support at the address you gave me.
Cheers,
Paul
