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Re: photo creations not printing photos on my 2610 photosmart printer (win 7) (174 Views)
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Student
paulvan
Posts: 3
Registered: ‎01-28-2012
Message 1 of 5 (179 Views)

photo creations not printing photos on my 2610 photosmart printer (win 7)

I have an HP8440p laptop and a HP 2610 Photosmart all-in-one printer.  I recently upgraded to Win 7.  When I had Win XP, I used HP Image Zone to print photos.  After the Win 7 upgrade, I installed HP Photo Creations.  I get to the point where the Print Properties Box appears, showing my printer, connected on USB001, 8..5 x 11in Borderless Photo Paper, etc...  I press OK, and nothing happens.  Nothing is sent to the printer, nothing in the print queue, no error message, nada.  I have uninstalled ALL HP drivers and programmes and reinstalled everything.  Full Feature drivers, Photo Creations, HP Solution Centre.  Always the same thing.  I can select the photo, change the brightness, get rid of red eye, select the print size, etc..., but when I hit print and the print properties box comes up and I press OK, nothing happens.  Any help will be greatly appreciated.

 

Cheers,

 

Paul 

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Associate Professor
8lives
Posts: 3,067
Registered: ‎12-02-2008
Message 2 of 5 (174 Views)

Re: photo creations not printing photos on my 2610 photosmart printer (win 7)

Paul, do you have the same problem using Windows Live Photo Gallery? Picasa?



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Student
paulvan
Posts: 3
Registered: ‎01-28-2012
Message 3 of 5 (170 Views)

Re: photo creations not printing photos on my 2610 photosmart printer (win 7)

I have not used those.  The printer will print normal things like web pages, Word, Paint, pictures, etc.. It is only photo quality prints that it will not work.

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Teacher
RocketLife
Posts: 294
Registered: ‎01-18-2011
Message 4 of 5 (156 Views)

Re: photo creations not printing photos on my 2610 photosmart printer (win 7)

Hi Paul. Our customer support team can help get you printing again. Please contact them at hpphotocreations@hp.com.

 

Thanks for trying HP Photo Creations,

RocketLife

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Student
paulvan
Posts: 3
Registered: ‎01-28-2012
Message 5 of 5 (153 Views)

Re: photo creations not printing photos on my 2610 photosmart printer (win 7)

Many thanks!  I will contact the HP Photo Creations support at the address you gave me.

Cheers,

Paul

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